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Customer Service Intern

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Customer Service Intern

Part-time, permanent, must be able to work in the summer and throughout the school year.

On-site in Murray, KY.

Summary: Provides business activity support with assigned customers and or accounts.
Ensures that customers receive the best sales service possible through processing orders,
preparing general correspondence, and coordinating with other departments as required.

Major Duties:
• Books, enters, and sets appointments of orders in service area
• Solicits and accepts loads based on truck availability and profitability to PTL
• Responds to customers' questions, concerns and complaints in a professional and timely fashion
• Assesses service performance and customer satisfaction
• Coordinates schedule changes with appropriate departments
• Provides support to Billing in obtaining needed load documentation from customer facilities to ensure timely billing and payment of loads.
• Assist team with various tasks to boost team productivity


Special Skills: Keyboarding, computer operation, and telephone presence skills.
Physical: Extended sitting, keyboarding, telephone communication
Environmental: Office

Additional Info

Job Type : Part-time

Education Level : High School

Experience Level : Entry Level

Job Category : Administrative, Customer Service, Transporation

Contact Information : Carrie Stapleton
cstapleton@ipsmgt.com
(270) 992-4161

Where to Apply : Please send your resume and cover letter to HumanResources@ptl-inc.com

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